NDIA Letters to Potential NDIS Participants | QDN

NDIA Letters to Potential NDIS Participants | QDN
January 24, 2018 Deirdre Phillips

NDIA Letters to Potential NDIS Participants

The following text is from the QDN website. We believe this information will also be useful for our participants and readers.

QDN has received a number of queries about letters that were sent out by the National Disability Insurance Agency (NDIA) in December 2017 about people moving to the National Disability Insurance Scheme (NDIS).  An example of the letter is available here.

The NDIA National Access Team sent out the letter in December 2017 to start the process of moving people with disability to the NDIS.  The purpose of the letter is to introduce people with disability to the NDIS and to give people the opportunity to be prepared when they receive an Access Request phone call as well as letting people know how to contact the Agency.

Members have contacted QDN expressing concerns about the letter, in particular the ‘what happens next’ section that discusses what is covered in the “Access Request” phone calls.  As such, QDN has contacted the NDIA and received the following advice:

General Letter

This general introduction letter was sent to potentially eligible participants seen by the Agency as ‘defined’ and ‘undefined’ clients in new roll out areas across Queensland. You can check if you are in a new roll out area here.

Defined clients

This letter was sent to people with disability currently receiving disability services funded through the Queensland Department of Communities, Disability Services.  Many people receiving funding from the State Department are seen as ‘defined’ clients by the NDIA.  The NDIA has confirmed that a prospective participant is an existing client of a defined Commonwealth, state or territory disability program on List C below, the NDIA will be satisfied that the person meets the disability requirements of the NDIS, without further assessment.

List C – Queensland

Clients of the following Queensland schemes will generally be considered to satisfy the disability requirements without further evidence being required:

– Service Access Team Assessed
– Individual Funding
– AS and RS (Accommodation Support and Respite Support)
– Supported Accommodation (large/small residential, group homes, attendant care/personal care, in home accommodation support and other accommodation support)
– Centre Based Respite
– Registration of Need Database
– Housing and Support Program (HASP)

Please note: A person does not need to be a client of a defined program on List C to become a participant in the NDIS.

Undefined Clients

This letter has also been sent to people with disability who the NDIA see as ‘undefined’ clients.  This group includes people who currently receive a range of disability support/services funded through a State and Commonwealth programs not include in List C.  It also includes people without any funded supports.

To assist people who currently are ‘undefined’ clients and potential NDIS participants to get ready for the NDIS, QDN has developed a booklet that may help people with the Access process.

QDN understands that the NDIA will progressively send out letters to people.  If you want to register for the NDIS or check if you are registered as a participant of the Scheme, contact the NDIA at 1800 800 110.

If you would like further information or clarification about this letter contact QDN at qdn@qdn.org.auor phone 07 3252 8566 / 1300 363 783.


Source: QDN Website

You may also contact the NDIA to find out if you are registered for the NDIS or not.

Contact the NDIA:
Phone: 1800 800 110
Email: Online Contact Form


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